Thank you for choosing SettleSmart. We want to ensure you have a transparent understanding of how billing, cancellations, and refunds work for our digital subscriptions and in-app purchases.
1. In-App Purchase Billing
All digital purchases, upgrades (such as SettleSmart Pro), and subscriptions within the SettleSmart mobile application are processed through third-party platform stores:
- Google Play Store for Android devices
- Apple App Store for iOS devices
SettleSmart does not directly collect, process, or store credit card numbers or bank payment details. All transactions are securely managed by Google or Apple under their respective merchant terms.
2. Free Trials & Automatic Renewal
- If you subscribe with a free trial period, you will not be charged if you cancel at least 24 hours prior to the trial expiration date.
- Once a trial concludes, the subscription automatically renews at the standard listed rate unless canceled through your Google Play or Apple ID account settings.
3. How to Request a Refund
Because billing is handled directly by platform app stores, refund requests are governed by Google's and Apple's official refund policies:
For Android (Google Play):
- Visit Google Play Refund Request in your web browser, or open the Google Play Store app > Profile > Payments & subscriptions > Budget & history.
- Select the SettleSmart order and tap Report a problem / Request a refund.
- Google typically issues automatic refunds if requested within 48 hours of purchase.
For iOS (Apple App Store):
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Select "I'd like to..." and choose "Request a refund".
- Choose the reason for your request, select SettleSmart, and submit. Apple will review and notify you of their decision within 48 hours.
4. Subscription Cancellation
You can cancel your subscription at any time:
- Canceling prevents future recurring charges.
- You will continue to have full access to your Pro features until the end of your current paid billing period.
5. Need Help?
If you encounter technical issues with your subscription, have trouble restoring purchases, or have any billing questions, our team is always happy to help:
- App: SettleSmart
- Developer: Shahryar Akhtar
- Website: https://settle-smart.app
- Support Email: settlesmart.app@gmail.com